SRM Setup

Supplier Risk Management setup

Controls

A default set of controls are visible. The control set available from URM is taken from ISO 27001:2013(*). Additional controls can be added. More information is available in the controls section and also information relating to the control assessment questions (questions sent to your suppliers).

Categories

Probably one of the most important components of Abriska. Categories provide the opportunity to tailor the questionnaire based on the nature of the commodity or service provided by the supplier. If there were only one category then all suppliers would receive all questions regardless of the commodity or service being provided. There is a default set of 17 categories. All of these categories can be edited. New categories can be added at any time. Only relevant categories are assigned to suppliers. On the default list, you will see the category name, description and whether controls have been allocated (you can click to view and amend the assigned controls) and the corresponding number of questions assigned.

Risk Rating

To understand whether the responses to the questionnaire are leading to an acceptable or unacceptable level of risk, you can assign a risk rating through the setting of risk appetite thresholds. A high-risk commodity or service being provided by the supplier could have a different set of tolerance levels than a low risk supplier. For a high-risk supplier, you may require a score of 100% on the allocated questions, whereas for a low risk supplier you may tolerate a much lower level of compliance. The table expresses residual risk based on the responses to the questionnaire and subsequent evaluation by subject matter experts. It is completely configurable. Example: For a high-risk supplier with an attribute score of ‘3’, only a questionnaire score of 90% or more would be negligible residual risk, whereas a score of 0% would be high risk.

Supplier Communications

There are three default emails configured with Abriska, all can be customised within the interface:

• The first is to be sent to the supplier to enable them to register on the system.
• The second provides the introduction to the questionnaire
• The third is a reminder email to the assigned contact at the supplier.
  

How

Supplier Dashboard

Once set up, this is the best starting point for future activity, The dashboard lists all suppliers in Abriska and can be filtered by division or contact. The information provided is as follows (from left to viewright):

• If questionscompletion of the questionnaire is overdue, then a red flag will appear against eachthe controlsupplier
• The supplier name is provided along with the drill down to review the supplier profile and alsofull howinformation held against that supplier
• Supplier contact
• Categories assigned to addthe them
  supplier, which determine the question sets. Selecting the symbol allows the categories to be viewed in list form and to amend them.
• Name browserof doesthe division that own the relationship with the supplier
• Name of the internal person owning the supplier relationship
• Risk rating based on the responses to the questionnaire
• Questionnaire status indicator: completed, in progress, questionnaire ready but not supportsent, theno videoquestionnaires
• View tag.questionnaires link

How

Suppliers Overview

Provides a graphical view on how many suppliers have been added to viewAbriska, Supplierthe category'snumber categorised, registered, those that have started and/or completed a questionnaire, the number of questionnaires reviewed, and make changes to them

where a risk decision has been made.

Supplier

Controls questionnaireEffectiveness

Provides emailon contentsa per control basis an overview of the control effectiveness for each supplier where the control has been assessed. This is a good way to quickly see whether there are common control weaknesses across the supply base and adjustments will support deep dive reviews on specific controls.

Add browserNew doesSupplier

Suppliers notare supportconsidered to be resources. Here you can add the videosupplier’s tag. name, any abbreviation, a description of the service being delivered, location, internal owner of the relationship and the division which owns the relationship. There is a freeform field for additional information. Note that additional fields can be created on this form. Customise option: at the bottom of the screen, there is an option to ‘Customise’. Select this if you wish to change the default settings on the form, e.g. to make field completion mandatory Whenever you add or change data, remember to click ‘submit’

Supplier Dashboard explained

Back to Supplier Risk Management

(*) 27001:2013 Will be subject to change and update in 2022.